Foreign Independent Travel
Amendments
To amend the Travel Date of the entire booking go to Utilities on the left column.
Insert the new travel date and click on the “Retain Current Service Dates” in this way the services booked already won’t change.
Same procedure to amend the booking lead name.
If you want to amend the name of the pax travelling or the configuration of the room, add or delete a room, this can be done going to Pax Travelling on the left column and update the details.
To amend the number of nights just need to go on Costs under Service List and amend the number of nights requested (If not enough allocation, the status of the line will change; check it before sending the amendment).
When you finish with the amendment send the new confirmation, in this case the code to use is FICH, make sure to mention what the amendment is before sending the email, so click on Edit and update the document:
Mention what the amendment is just to make it clear for the hotel reservation team, change the output into email and Send.
All the emails sent to the hotel will appear on the Message/Queue.