As per January 2018 a new procedure has been introduced on how new option bookings are being sent to the Group Accommodation team. Every BD consultant should adhere to the following steps, both in IRL & UK:

1. BD creates reference and uses booking status NO (new option), to allow the Group Accommodation team to pick it up in their reports. Please note it is essential to have a ZOFFER line in the group book for the team to be able to pull it on to their report

2. Group Accommodation team changes the booking status to OP while working on it and while looking for a hotel

3. Once hotel is found, the Group Accommodation team inserts hotel line in the booking with service status OP and option deadline in supplier confirmation

4. Group Accommodation team leaves the booking status on OP and emails BD consultant to advise space is optioned

5. BD sends the offer to client and changes the booking status to QS and the ZOFFER line to OP (On Option)

6. BD sets follow up date to a date before option expires (see ZOFFER report how to). This allows BD to monitor the option expiry on the normal QS report.