The credit control team ensure that all payments are collected on time

We negotiate with clients on credit terms and payment plans

We monitor high or low risk customer accounts to reduce bad debt exposure

We are responsible for raising invoices/ credit notes for FIT & Online Department bookings on a timely basis

We look after the Aged Debts collection

We prepare monthly reconciliations for customers

We establish and build relationships with customers ensuring smooth running of accounts

Credit Control resolve and coordinate responses to customer queries, taking appropriate action on pending queries