Ferry Passenger Lists

Operations

Group Handovers

Itinerary Creation & Checks

General Line Substitution

Bookings

Rooming Lists

Final Documents

Ferry Passenger Lists

Ferry Bookings FAQ

Amended Vouchers

A passenger list is a list comprised of the passenger names that are travelling on the ferry. Ferry companies are required by law to have a complete list of all the passengers. We send passenger lists for Stena Line (STE003), Irish Ferries (IRI045) & P&O Ferries (POE500) 4 weeks before the group travels.

STENA LINE

Stena Line has forwarded to us a passenger list template they want us to fill out. You can find the template here: N:\Groups - 1st Floor\Operations Department\Shared Information\Passenger Lists for Ferries. Please pay attention to include the guide’s name, if the guide is travelling with the group or the driver, if the group is not travelling as foot passengers.

We have to include Stena Line’s reference number. You can find that on TP, if unsure ask a FT staff to help you.
We need to include the crossing and the date
We then have to insert all the passenger names, gender, Age (Adult or Child) Nationality and special needs (if any).

We always have to send the Passenger List to the guide/tour leader during FD stage.

IRISH FERRIES

For the Irish Ferries we follow the same procedure, using their own template as shown below. You can find the template here: N:\Groups - 1st Floor\Operations Department\Shared Information\Passenger Lists for Ferries. We need to include the following:

Group name
Booking reference (Abbey Ireland & UK ref)
Crossing (From – To)
Date & Time
Total passengers & age breakdown.

We always have to send the Passenger List to the guide/tour leader during FD stage.

P&O FERRIES

For P&O we have two different templates depending on the port they are travelling from. From Hull-Rotterdam/Zeebrugge, we have to use the passenger list with cabins (you can find the template here: N:\Groups - 1st Floor\Operations Department\Shared Information\Passenger Lists for Ferries\P&O Ferry Template for Passenger Lists with cabin.

For groups travelling from Dover/Calais/Larne/Cairnryan/Troon, we can use normal template (no cabins), you can find the template here: N:\Groups - 1st Floor\Operations Department\Shared Information\Passenger Lists for Ferries\P&O Ferry Template for Passenger Lists.

For the passenger list with cabins, we need to include the following:

Date of travel
P&O booking reference
Emergency contact details (We have to insert the emergency number of the respective department)
Number of adults/children etc.
Number of pax that require breakfast/lunch/dinner
We have to mark on the passenger list the meal options for each pax

For groups travelling between Dover/Calais/Larne/Cairnryan/Troon we have to fill below template as follows:

Travel date
Booking reference (Abbey’s & P&O’s)
Direction of travel (Delete as required from the list)

IMPORTANT: When sending the Passenger List to P&O, we need to include the VO for the service as well.